Webinar to provide insight on how to turn customer data into rich, long-lasting customer experiences.
New York City—May 7, 2018— NGDATA®, the customer experience management solutions company, today announced details for its upcoming webinar, “From Customer Data to Customer Experiences: Build Systems of Insight to Outperform the Competition,” taking place Monday, May 14th at 11:00 am ET. Presented by guest speaker James McCormick of Forrester Research and Gil Rosen of NGDATA, this webinar will explain how companies can leverage Systems of Insight to redefine their strategy and operations, and build meaningful, engaging and valuable customer relationships. Presenters will share details on how companies can create lasting customer experiences.
James McCormick, principal analyst, Forrester Research
Gil Rosen, head of strategy, NGDATA
“From Customer Data to Customer Experiences: Build Systems of Insight to Outperform the Competition “
Consumer-focused brands are presented with a unique opportunity to either build compelling customer experiences, or risk squandering funds and frustrating customers with redundant and irrelevant interactions. Success or failure is contingent upon an organization aligning their people, processes, technology and data with their customers and corporate strategy to create a unique competitive advantage through Systems of Insight.
James McCormick of Forrester Research and Gil Rosen of NGDATA will explain how leading organizations leverage Systems of Insight to redefine their strategy and operations, and build meaningful, engaging and valuable customer relationships. The webinar will show first-hand how to build Systems of Insight using the NGDATA and Informatica platforms.
Attendees will learn:
- Shifts in the current consumer industry; how they’re being shaped by data and technology, and the impact of adoption or complacency.
- How to build their own Systems of Insights using the NGDATA and Informatica platforms; harnessing their competitive strengths to find, engage and delight the right customers.
Monday, May 14, 2018 at 11 am EST
To register for this webinar, please visit: https://www.brighttalk.com/webcast/16715/318947
NGDATA® helps brands in data-rich industries, such as financial services, telecom, media/entertainment, utilities and hospitality, to achieve data-driven customer centricity by enabling them to deliver smarter, more connected customer experiences. The company’s next-generation customer data platform (CDP) puts people at the center of every business via Customer DNA, which continuously learns from customer behavior and context in real time. NGDATA partners with companies around the world, including Belfius Bank, Innogy and Telenet, to drive digital transformations. NGDATA is headquartered in Gent, Belgium and has offices in the United States, Europe and Asia-Pacific. For more information, please visit www.NGDATA.com.