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TELECOMMUNICATIONS

CONNECT WITH YOUR SUBSCRIBERS THROUGH data-driven digital experiences

Deliver personalized customer journeys for each subscriber to create an omnichannel experience that boosts revenue and loyalty
Customer service
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INCREASE REVENUE PER SUBSCRIBER

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BOOST BUNDLE UPGRADES

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LENGTHEN CUSTOMER RELATIONSHIPS

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IMPROVE CUSTOMER SATISFACTION

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STAND OUT IN A CROWDED MARKET WITH ai-powered campaign orchestration

Unite your subscriber data into a full customer profile for a better customer experience
Segment customers into AI-created audiences
Craft personalized, intelligent customer journeys for telecom customer loyalty

GET PRE-BUILT playbooks for THE MOST common TELECOM CUSTOMER engagement needs

Predict and counter customer churn
Detect and mitigate technical issues
Proactively manage spikes in billing
Bundle offers to increase customer value
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CLIENT SUCCESS STORY

Discover How Bouygues Increased Their Campaign Conversions by 5x

Learn how Bouygues overcame the challenge of managing customer interactions while providing a wide range of services.

PARTNER WITH NGDATA’S CUSTOMER SUCCESS TEAM TO TAILOR NGDATA TO YOUR TELECOM CUSTOMER JOURNEY

With over 10 years of experience implementing our Intelligent Engagement Platform for telecommunications companies, we ensure your success with a strategic approach that spans four phases

UNDERSTAND YOUR NEEDS

Map your telecom customer journey and intelligent engagement opportunities for your business goals

DESIGN YOUR SOLUTION

Outline a high-level functional design with data models, playbooks, and the most relevant offers and experiences

CUSTOMIZE YOUR PLATFORM

Leverage pre-built playbooks and custom solutions to build and configure your NGDATA instance for telcos

 

VALIDATE AND DEPLOY

Activate your new Intelligent Engagement Platform with ongoing support, maintenance, and solution optimization

Connect with ngdata

Let's discuss your customer engagement needs and explore how you can harness the power of your data

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