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Become Truly Customer-Centric
NGDATA’s Lily Enterprise™ powers your organization’s customer experience by combining data, generating insights and steering actions. You can become truly customer-centric by eliminating the roadblocks of organizational, system and data silos. Lily gives you insights on historical and real-time customer interactions, from all sources, so you gain a holistic and individual customer view, enabling you to deliver superior customer experiences to solidify customer lifetime value.
NGDATA helps data-rich companies in financial services, media/publishing and telecom to automate and optimize omni-channel customer interactions. Our customer experience operating system, Lily Enterprise™, captures data across all channels and provides enterprises with real-time insights to drive superior customer experiences. Lily’s Customer DNA puts the individual at the center of the organization by design, continuously learning from behavior to act consistently and timely for superior experiences.Learn More...