Resources Hub - NGDATA

Resources Hub

NGDATA employs some of industry’s finest thought-leaders on practical applications of Big Data Technology, Machine Learning and Customer Experience Management for financial services, media & publishing and telecommunications organizations to get closer to their customers.

Our content focuses on the power that data-driven organizations have, and how it can be used to embrace the customer experience. Our Data-Driven Solutions house articles that are designed to be helpful information on a wide-range of related topics.

NEW! Learn how to make the most impact on customer retention. Get the white paper.

All Categories
Client Stories
Ebooks
Guides
Infographics
Reports
Videos
Webinars
White Papers

Order by Newest
Order by Oldest

Report & Infographic | 2017 Consumer Banking Survey Results

Consumers have increasingly high expectations and demand exceptional customer service in exchange...

Guide | 4 Ways Personalized Video Enriches the Entire Customer Experience

Thanks to real-time marketing tools that deliver completely accurate customer data and insights,...

White Paper | Retain & Delight: Understand Each and Every Customer to Solidify Lifetime Value

For any business that provides a product or service to customers, the act of finding, targeting...

Video | CXPA and NGDATA – Why CX?

NGDATA hosted a CXPA NYC networking event, “Why CX? Retention, Growth, and Advocacy,” at...

Video | Hospitality Demo

Watch this video to see what a typical customer journey, powered by Lily Enterprise™, looks...

Client Success Story | Bouygues Telecom

Bouygues Télécom is a large French corporation, with a long history of customer interaction...

Webinar Replay | Personalized Video in the Customer Journey

Webinar Replay | Personalized Video in the Customer Journey Customer attention is more fragmented...

Client Success Story | Multinational Bank

The bank’s retail data analytics team was looking for a platform to better engage, target...