De Moortel will oversee NGDATA’s Product Management and R&D organizations
Gent, BE and New York City, NY — June 1, 2016 – NGDATA™, the customer experience management solutions company, today announced the appointment of Jan De Moortel as Vice President, Product. In this role, Jan will lead NGDATA’s product management and strengthen support between the company’s sales and delivery organizations and external partners.
Jan brings more than twenty years of experience leading software development and product management teams. Prior to joining NGDATA, Jan served as senior director of text-to-speech research and development at Nuance Communications, a company specializing in innovating human-machine intelligence and communication through voice and natural language understanding.
“I’m delighted to join NGDATA as it continues to pioneer the data-driven approach to customer-centricity,” said Jan De Moortel. “Along with such an impressive executive team of experienced technologists and business leaders, I look forward to helping customer-centric organizations create more personalized experiences through Lily Enterprise.”
“Jan’s extensive experience in product management and R&D will make an immediate impact for our team at NGDATA,” added Luc Burgelman, CEO of NGDATA. “NGDATA is experiencing a year of rapid growth, and Jan will be invaluable as we continue to innovate Lily Enterprise to help our customers worldwide maximize the value of their customer relationships.”
NGDATA™ helps companies in data-driven industries, such as financial services, media/publishing and telecom, to operationalize their data analytics through its real-time, analytics-based solution for improved customer satisfaction, reduced attrition, enhanced retention and higher profit margins. NGDATA’s Lily Enterprise™ is the customer experience management solution that finds insights and executes on them, bridging the gap between the worlds of data and business, enabling companies to deliver timely, relevant, contextually-aware, and personalized offers and experiences that customers embrace. NGDATA is headquartered in Gent, Belgium and has offices in the United States, Europe and Asia-Pacific. Customers include AXA, Belfius, De Persgroep, Orange, Telenet, and Wells Fargo, among others. Visit www.NGDATA.com for more information.
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NGDATA helps data-rich companies in financial services, media/publishing and telecom to automate and optimize omni-channel customer interactions. Our customer experience operating system, Lily Enterprise™, captures data across all channels and provides enterprises with real-time insights to drive superior customer experiences. Lily’s Customer DNA puts the individual at the center of the organization by design, continuously learning from behavior to act consistently and timely for superior experiences.Learn More...