Achieve true 1-to-1 personalized communications with customers & prospects in real-time with our intelligent engagement platform for utility suppliers that goes beyond your standard CDP.
CDP Solutions for Utility Suppliers
- Increasecustomer retention
- Boostcontract renewal scores
- Reducepressure on call center
- Growcustomer lifetime value
- Increaseworkforce efficiency
We’ve Done This Before
Our strategic and prescriptive approach to building solutions ensure rapid delivery and success.
PHASES
Requirements & Planning
During this phase we’ll identify your industry pains & strategic objectives. We’ll identify operational personas, pains, and goals. Lastly we identify your solution categories & associated objectives.
Solution Design
Here we define the high level functional design. We define framework components including foreseeable propensity models and data model. We also define and select relevant use cases with functional requirements and definition of offers, experiences, and metrics.
Solution Build
NGDATA alongside our solution partners set-up your solution environment and start building entity and interaction schemas. We configure metrics, load test data, build key integrations, and text.
Validate & Deploy
After validating the solution, NGDATA deploys our IEP within clients environment while providing ongoing support, maintenance, and overall solution optimization.
01 Requirements & Planning
During this phase we’ll identify your industry pains & strategic objectives. We’ll identify operational personas, pains, and goals. Lastly we identify your solution categories & associated objectives.
02 Solution Design
Here we define the high level functional design. We define framework components including foreseeable propensity models and data model. We also define and select relevant use cases with functional requirements and definition of offers, experiences, and metrics.
03 Solution Build
NGDATA alongside our solution partners set-up your solution environment and start building entity and interaction schemas. We configure metrics, load test data, build key integrations, and text.
04 Validate & Deploy
After validating the solution, NGDATA deploys our IEP within clients environment while providing ongoing support, maintenance, and overall solution optimization.