New customers may be easily confused by the specific services included in their contract, billing statements or unexpected changes. Enterprises are struggling with high churn rates and face challenges while trying to improve customer relationships. Lily SmartVideo proactively addresses the complexity of contracts, services or bill administration, thereby adding to the perception of control to your customers. Our personalized video campaigns have proven to reduce churn and increase stickiness.
5% churn reduction within 14 days after onboarding
NGDATA helps data-rich companies in financial services, media/publishing and telecom to drive connected experiences. Our next generation customer data platform, Lily™, puts people at the center of every business via Lily’s Customer DNA, which continuously learns from behavior to deliver compelling experiences.Learn More...