NGDATA today announced the company’s impressive momentum, as it experienced 75% year-over-year growth in FY 2016. Leading companies in the financial services, media & publishing and telecommunications sectors continue to turn to NGDATA’s customer experience operating system, Lily Enterprise™, to drive continuous, real-time actionable insights for superior customer interactions.
“We are on an ambitious mission to be the global leader in data-driven customer experience management. Our continued revenue and customer growth is testament to our progress,” said Luc Burgelman, CEO of NGDATA. “We have maintained our focus on delivering a comprehensive solution that automates and optimizes omni-channel customer interactions, empowering companies to use their data to become more customer-centric. At NGDATA, we’re building the solution for a new generation of customer experience, and we are seeing impressive returns.”
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For further interest:
NGDATA helps data-rich companies in financial services, media/publishing and telecom to automate and optimize omni-channel customer interactions. Our customer experience operating system, Lily Enterprise™, captures data across all channels and provides enterprises with real-time insights to drive superior customer experiences. Lily’s Customer DNA puts the individual at the center of the organization by design, continuously learning from behavior to act consistently and timely for superior experiences.Learn More...