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MEET NGDATA’S
INTELLIGENT ENGAGEMENT PLATFORM
Our AI-powered decisioning engine uses your customer data to craft personalized journeys. Satisfy and delight your customers from onboarding to raving fan.
What have we learned delivering 500 million data-driven digital experiences since 2012?
Your customer data is your greatest asset.
Tour the Platform
Unify your customer data
Integrations
Customer Profiles
Dynamic Data
Integrations
Securely integrate every customer data source with | Image: Well-known data source logos connecting into the NGDATA platform. | |
Customer Profiles
Build a robust picture of every customer.Build a comprehensive, data-driven picture of your audience engagement. Book a Meeting | Image: A happy customer and their corresponding profile in NGDATA’s platform showing a wide variety of data types. | |
Dynamic Data
Never miss a moment.Surface real-time insights to predict the most profitable customer journey to send to your marketing automation tools. Book a Meeting | Image: A photo of a person at a car dealership viewing a car loan approval notification on their smartphone. | |
Create AI-Driven Customer Segments
Audiences
Playbooks
Feedback Loops
Audiences
Treat each customer uniquely.Our AI engine crafts custom journeys tailored to each individual and adds contacts to campaigns in your marketing tools. Book a Meeting | Image: 3 different customer journeys indicating unique touchpoints with a smiling customer at the end of each journey line. | |
Playbooks
Factor in what works for your industry.We merge the insights from your data with best practices from your industry. Book a Meeting | Image: A banking-specific use-case. | |
Feedback Loops
Always be optimizing.Adjust to real-time shifts in customer behavior with on-the-fly audience segmentation. Book a Meeting | Image: A person on a trip in a hotel lobby on their phone with a line feeding that interaction back into the NGDATA platform. | |
Orchestrate Intelligent Customer Journeys
Intelligent Journeys
Campaign Orchestration
Journey Scoring
Intelligent Journeys
Always be optimizing.Put your data to work with intelligent engagements powered by your complete customer profiles. Book a Meeting | Image: A data-driven customer journey showing a person’s data driving their next touchpoint. | |
Campaign Orchestration
Finally deliver the right message at the right time.NGDATA feeds your existing marketing automation tools to orchestrate the next best campaign touchpoint. Book a Meeting | Image: Data moving from NGDATA into a marketing automation system and sending an email to a customer. | |
Journey Scoring
Solve for competing customer journeys.Automatically optimize for the most profitable outcome with customers in multiple buying cycles. Book a Meeting | Image: A photo of a person on their phone with a car loan and a home loan potential next step. | |
Empower your team with live dashboards showing customer engagement across all channels.
Image: A collage of industry photos.
Explore NGDATA Solutions by industry
Banking
Regional Banks & Credit Unions
Insurance
Telecommunications
Hospitality
Sports & Entertainment
Partner with NGDATA’s Customer Success Team
Our implementation and services team will guide you from onboarding through execution and optimization.
Our experts have deep industry expertise across a broad field of disciplines to ensure your NGDATA Implementation is tailored to your customers and delivers value for both you and your customers.
Book a Meeting
Image: An NGDATA Customer Success member and a customer on a virtual meeting, sharing an NGDATA screen and collaborating.
Frequently Asked Questions
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NGDATA is fully GDPR-compliant for our customers doing business in Europe and also CCPA-compliant for our customers doing business with residents of California. We are built with security and privacy-first principles and will advise you through the process.
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NGDATA is a global digital experience company that partners with businesses to harness the power of data to drive customer-centricity.
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