Customer Centricity for Media CompaniesGo Beyond Content – It’s time to really know your customers to deliver content where, when and how they want to consume it for greater customer engagement and loyalty.
News & Press
Nov, 12, 2014
NGDATA Survey Reveals that 42% of U.S. Consumers Rank Customer Service as Top Banking Quality, Yet Only 20% are Very…
Top Customer Retention Resources: 50 Killer Online Resources to Focus on and Improve Customer Retention
Mar, 24, 2015
The only way for a company to become profitable is for its customers to purchase their products or services. Historically,…
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